Semantic analysis

Delve’s Semantic Analysis service helps you go beyond surface-level insights by examining the meaning and context within your text data. From customer reviews and social media posts to survey responses and support tickets, semantic analysis allows you to understand sentiment, detect emerging trends, and respond proactively to customer needs. With our advanced natural language processing (NLP) techniques, we make it easy for businesses to turn unstructured text data into valuable insights that inform decision-making and improve customer experience.

Services Covered

1. Sentiment Analysis - Identify positive, neutral, and negative sentiments within text data to understand customer satisfaction and improve engagement strategies.
2. Contextual Understanding - Analyze text data in context to capture nuances, identify key topics, and reveal patterns relevant to your business.
3. Trend Detection - Monitor and detect emerging themes or shifts in customer feedback and market conversations to stay ahead of evolving trends.
4. Keyword Extraction and Classification - Extract important keywords and classify them by themes or categories, making it easier to track specific areas of interest.
5. Customizable NLP Models - Tailor our semantic analysis models to align with industry-specific language and terminologies, ensuring precise, relevant insights.